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Science City Volunteer

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Science City Front Desk

Supervised By

Volunteer Coordinator and Guest Service Supervisors

Purpose

To ensure ticketed entry into Science City

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Ability to work with large crowds
  • Ability to learn and understand the venue
  • Must be approachable with a pleasant demeanor

*Prefer previous customer service experience

Training Requirements

New Volunteer Orientation and shadow veteran Science City volunteer at the Front Desk

Front Desk Schedule - Availability depends on need

  • Tuesday – Saturday: 10:00am – 1:30pm; 1:30pm – 5:00pm
  • Sunday: 12:00pm – 5:00pm
  • Monday (during special days and summer hours): 10:00am – 1:30pm; 1:30pm – 5:00pm

Description of Duties

  • Greet Customers as they approach the entrance of Science City.
  • Check tickets for date, exchange ticket for wristband (wristband allows guest re-entry into Science City) and record member visits.
  • Inform guest of no food or drink policy in Science City.
  • Answer questions regarding Union Station and its exhibits.