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Update from Union Station Regarding COVID-19 Response, Preparation and Prevention

March 25, 2020

05.11.20 UPDATE

To Our Kansas City Community, 

We hope you each have been and are safe and healthy.  Please know how much we appreciate you and want to see you again, back at Kansas City's historic home.

We're currently working through the final plans and preparations -- guided by evolving guidance from city, county and state authorities -- for reopening your favorite Union Station attractions.  Our priority in this process is YOUR SAFETY and SATISFACTION.  We know those two elements combined will deliver the kind of confidence and value you are expecting. 

You'll want to keep checking back to this website as well as our social media channels frequently for specific reopening dates and details.  (Now is a great time to sign up for our periodic email communications and LIKE us on Facebook.  If you are a Union Station Member, you already receive email news from us.)  Finally, we'll include local media in our announcements, in order to get the word out.  As a community leader, Union Station will set a strong example and continue leading both in word and action.

Currently, the Post Office, Amtrak, Kansas City Election Board and Carry-Out Food Service are open inside Union Station.  Access to these destinations is through our main level West Side Doors.  Expect to be greeted by one of our security team to help direct you.     

For 106 years, we've persevered through the highs and lows life brings.  Millions of memories have been made within our marble halls . . . with millions more to come.  Why?  Because Kansas City and Union Station are emotionally connected in a powerful way.  We, together, are KANSAS CITY STRONG.

We will see you again, soon!


Ongoing Best-Practices at Union Station:

Best-practices already employed at Union Station include regular high-touch surface sanitizing and disinfecting, availability of hand sanitation stations throughout our campus and communications of best-practice hygiene to staff, tenants and guests. Beyond what has been in place, we’ve deployed additional hand sanitizers, increased the frequency of high-touch cleaning and are adding electrostatic disinfectant spraying of our interior spaces.

Throughout, we continue focusing on CDC guidance that includes:

  • Wash your hands often, especially when returning home or entering a facility. When available, wash your hands with soap and warm water, rubbing your hands vigorously together to scrub all skin surfaces. Wash for 15 to 20 seconds. It is the soap combined with the scrubbing action that helps to dislodge and remove germs. When soap and water are not available, alcohol-based disposable hand wipes or gel sanitizers of at least 60% alcohol are recommended. If using a gel, rub the gel in your hands until they are dry. The gel does not need water to work; the alcohol in the gel kills germs.
  • Avoid touching your eyes, nose or mouth (“the T zone”). Germs are often spread when a person touches something that is contaminated with germs and then touches his or her eyes, nose or mouth. Germs can live for a long time (some can live for several hours or longer) on surfaces like doorknobs, desks and tables.
  • Cover your mouth and nose with a tissue when you sneeze or cough. Throw the tissue away immediately and wash your hands. If no tissue is available, cough and sneeze into your shoulder or elbow. If you cough or sneeze into your hand you should immediately clean your hands thoroughly, and do so every time you cough or sneeze.
  • When you are sick or have flu or COVID-19 symptoms (fever, cough, shortness of breath), stay home, get plenty of rest and check with a health care provider as needed. Remember: keeping your distance from others may protect them from getting sick.
  • Avoid close contact with someone who is sick.
  • Practice other good health habits. Get plenty of sleep, be physically active, manage your stress, drink plenty of fluids and eat nutritious food.

According to the most recent information from the CDC, for the majority of people, the immediate risk of being exposed to the virus that causes COVID-19 is thought to be low and common-sense hygiene remains the best defense of infection and spread.

This link from the Centers for Disease Control & Prevention provides good information on strategies you can implement now and in case the outbreak worsens.