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Update from Union Station Regarding COVID-19 Response, Preparation and Prevention

March 25, 2020

03.25.20 UPDATE

To Our Kansas City Community, 

We hope you are each staying safe and healthy.  And please know how much we appreciate you and want to see you again, just as soon as we're given the "all clear". 

In the meantime, thank you for your encouraging words, your Membership and your financial support that's built Union Station into one of the most-loved destinations in the region.

As we're sure you've heard, our city is now under a "Stay at Home" ordinance thru April 24th.  That's certainly longer than we had hoped, and it may extend.  Nobody knows at this point.  Regardless, we want you to know that as a community leader, Union Station will set a strong example and continue leading both in word and action.

More specifically, we have taken measures to conserve in multiple ways in order to reopen in a strong position and immediately begin serving you as you would expect.  Included in our current model is limiting Union Station access to only those patrons using the Post Office, Amtrak and Carry-Out Food Service.  Access to these destinations in now ONLY through our main level West Side Doors.  Expect to be greeted by one of our security team to help direct you.     

We recently received a wonderful note of thanks from a Union Station fan.  She described us as the visual voice of Kansas City.  What an honor AND obligation that is.  And what a thrill it will be when we open our doors once again to a grand reunion of our entire community!  

For 106 years, we've enjoyed and persevered through the highs and lows life brings.  Millions of memories have been made within our marble halls . . . and millions more are to come.

Finally, we are -- individually and collectively -- Kansas City STRONG!  Be safe and for now, #STAYHOMEKC.  We will see you again soon!

Ongoing Best-Practices at Union Station:

Best-practices already employed at Union Station include regular high-touch surface sanitizing and disinfecting, availability of hand sanitation stations throughout our campus and communications of best-practice hygiene to staff, tenants and guests. Beyond what has been in place, we’ve deployed additional hand sanitizers, increased the frequency of high-touch cleaning and are adding electrostatic disinfectant spraying of our interior spaces.

Throughout, we continue focusing on CDC guidance that includes:

  • Wash your hands often, especially when returning home or entering a facility. When available, wash your hands with soap and warm water, rubbing your hands vigorously together to scrub all skin surfaces. Wash for 15 to 20 seconds. It is the soap combined with the scrubbing action that helps to dislodge and remove germs. When soap and water are not available, alcohol-based disposable hand wipes or gel sanitizers of at least 60% alcohol are recommended. If using a gel, rub the gel in your hands until they are dry. The gel does not need water to work; the alcohol in the gel kills germs.
  • Avoid touching your eyes, nose or mouth (“the T zone”). Germs are often spread when a person touches something that is contaminated with germs and then touches his or her eyes, nose or mouth. Germs can live for a long time (some can live for several hours or longer) on surfaces like doorknobs, desks and tables.
  • Cover your mouth and nose with a tissue when you sneeze or cough. Throw the tissue away immediately and wash your hands. If no tissue is available, cough and sneeze into your shoulder or elbow. If you cough or sneeze into your hand you should immediately clean your hands thoroughly, and do so every time you cough or sneeze.
  • When you are sick or have flu or COVID-19 symptoms (fever, cough, shortness of breath), stay home, get plenty of rest and check with a health care provider as needed. Remember: keeping your distance from others may protect them from getting sick.
  • Avoid close contact with someone who is sick.
  • Practice other good health habits. Get plenty of sleep, be physically active, manage your stress, drink plenty of fluids and eat nutritious food.

According to the most recent information from the CDC, for the majority of people, the immediate risk of being exposed to the virus that causes COVID-19 is thought to be low and common-sense hygiene remains the best defense of infection and spread.

This link from the Centers for Disease Control & Prevention provides good information on strategies you can implement now and in case the outbreak worsens.